Shipping & Returns
We offer FREE shipping on all Canadian orders over $75.
If your order is below $75, shipping is just $10.
We pack and ship most items within 48 hours of receiving the order. All packages are sent through Canada Post with a tracking number and generally arrive within 5 to 9 business days.
United States Shipping
We offer FREE shipping on all US orders over $100. Orders under $100 are $15 and include a tracking number.
Please note that Little Gold is not responsible for any additional duty, taxes, brokerage or other fees that may be charged at the border.
We pack and ship most items within 48 hours of receiving the order. All packages are sent through Canada Post/USPS with a tracking number and generally arrive within 5 to 9 business days.
Unfortunately, we can't offer free shipping on orders outside of Canada and the United States - but we're happy to ship anywhere in the world.
We currently offer a $40 flat rate shipping to anywhere in the world. This includes a tracking number as well as insurance.
Returns and Exchanges
If you're unhappy with your purchase for any reason, please contact us at firstname.lastname@example.org within 10 days of receiving your item and we'll give you a return authorization (RA) number and a run down of the return process. Online orders can be returned onto the original payment method, store credit or product exchange.
Customer is responsible for any return shipping charges, as well as any taxes, brokerage charges or duty incurred. We will not accept unsolicited returns without an RA number.
Please note that we do not accept returns or free repairs on pieces that have been bent or broken due to rough wear (such as snapped chains) or poor care. While we are happy to fix these pieces, a fee will be required.