Shipping & Returns

Free shipping on orders over $100 in Canada, the USA & worldwide.

Orders under $100 are a flat-rate of just $10 - tracking included.

 Turnaround Time

Most orders* ship out in 1 - 4 business days

*Custom orders, engagement & ceremonial pieces by outside designers (pieces not made by Little Gold) will vary in turnaround time - products that have a longer timeline will have an estimated production time listed in the description.

Please ensure you've read the product description to make sure the production time matches up with your needs.

If you have questions about a timeline, we're always happy to chat with you to discuss options.

Returns and Exchanges

 We want you to love your new piece!

  • Orders can be returned onto the original payment method or store credit within 10 days of receiving your order. 

  • After 10 days, orders are eligible for store credit only.
  • Pieces damaged through poor care are not eligible for returns/exchanges.
  • Sale, custom, resized and special order items (this includes all engagement rings) are final sale, including purchases using all sale, influencer & promo/discount codes.

      Please note that pieces must be returned unworn, in original condition and packaging - we do not accept unauthorized returns, please contact us first before sending it.

      Customer is responsible for return shipping fees.



      It happens!

      Please contact us immediately after placing your order if you would like to cancel or make changes. Once your order has been shipped, it can't be cancelled and will need to be returned.


      Estimated Shipping Times

      (Business Days)

      Within Canada

      Expedited Shipping:

      British Columbia, Alberta, Sask., Manitoba 3 - 7 days
      Ontario, Quebec 4 - 8 days
      Newfoundland, Nova Scotia, New Brunswick, PEI 8 - 12 days
      Yukon, NWT, Nunavut 7 - 14 days


         British Columbia, Alberta, Sask., Manitoba 2 - 4 days
        Ontario, Quebec 4 - 6 days
        Newfoundland, Nova Scotia, New Brunswick, PEI 3 - 8 days
        Yukon, NWT, Nunavut 4 - 9 days
           British Columbia, Alberta, Sask., Manitoba 2 - 3 days
          Ontario, Quebec 2 - 4 days
          Newfoundland, Nova Scotia, New Brunswick, PEI 3 - 5 days
          Yukon, NWT, Nunavut 3 - 8 days


          Expedited Parcel (tracked) 7 - 14 days
          Xpresspost (tracked) 3 - 5 days


          Tracked Packet International 6 - 18 days
          Xpresspost (tracked) 4 - 12 days



          Local Pick Up (Victoria BC)

          Please contact us for possible pick up options. Pick up is limited to Monday - Friday, 7am to 3pm.

          International Orders

          Any customs, duties or other fees are the responsibility of the customer; Little Gold is not responsible for payment of any incurred fees on international shipments. 


          Little Gold is not responsible for lost/stolen packages, addresses entered incorrectly by customer or any fees incurred.


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