Shipping
Where do you ship?
We ship worldwide, from Canada.
How much is shipping?
Shipping on orders over $100 is free.
Shipping on orders under $100 is a flat-rate of $10 for standard shipping.
How long does shipping take?
Shipping times depend on your location and chosen shipping method.
Please note that shipping times are estimated and cannot be guaranteed.
Little Gold is not responsible for any delays that may occur during transit.
how do i find my tracking info?
You'll receive an email with your tracking info to the email address on your order.
Please check your spam if you don't see it in your inbox - if you're still unable to find it, please get in touch
Can my order be rushed?
If you'd like rush shipping, please choose your preferred shipping method upon checkout.
If you'd like a different shipping method not listed, please contact us for options before placing your order.
Duties & Taxes on International Orders
Please be aware that customs and duties are not included in your order.
Customer is responsible for any customs and/or fees incurred.
Help! My order says delivered but I don't have it
Don't worry!
Occasionally, couriers may mark orders as delivered before actual delivery. In this case, we find most orders are delivered the next day.
Please allow up to 24 hours after being marked delivered for your package to arrive.
We strongly recommend checking with your neighbours and any potential delivery spots (parcel lockers, hidden areas, etc.) to check that your package hasn't been delivered there.
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If your package still hasn't been delivered/found after 24 hours, please contact us - we'll file a claim with the courier on your behalf to find your package.
Please be aware this process can take up to 14 days; we're unfortunately unable to refund orders marked delivered until this process is complete.